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Shop & Web Payments
- 09 Aug 2023
- 1 Minute to read
- Contributors
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Shop & Web Payments
- Updated on 09 Aug 2023
- 1 Minute to read
- Contributors
- Print
- DarkLight
- PDF
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Here is a list of all payments that are on open in connection to orders and invoices.
This list can be used to settle payments by clicking on the X-symbol at the payment row.
This means that the payment will not be handled against an external system, for example Klarna, but you must manually handle the payment in the external system. Settling takes place mainly in connection with some form of error from the external system, but you want to handle the order / invoice in BeX.
If the X symbol is not visible, it means that the login used does not have permission to end payments.
Remember - Settling Payment releases connection to external system completely!
If a payment is terminated, the payment itself must be handled in the external system. If it is settled, BeX makes no capture call. If the payment is not handled in the external system, there is a great risk that reservations will be released.
Cancel
To cancel an order linked to Klarna, the transaction number must be deleted. On the payment line, press edit and in the transaction number field delete the content. The original information will be saved under Original Transaction Number. Press the check mark to save. When this is done, the order can be canceled.
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